November 6, 2025
Digital tools are now a fundamental part of our lives, from the meetings we attend to the files we save in the cloud, they are included in almost every step in our workspace.
Nowadays more and more companies are adopting hybrid methods in the workspace, mixing in-person and online tasks. These tools have provided lots of advantages in the daily tasks such as better communication and collaboration, increased productivity, enhancement of flexibility and cost savings for companies.
However, not everything is perfect and, for some people, these changes brought by the introduction of new tools are not their cup of tea. According to the results of a Microsoft study, “43% of remote workers do not feel included in meetings”, and this is not the only disadvantage with this fresh method of work, people can also feel lonely because of the loss of face to face contact or distracted. Not to mention the age gap, as for some older people it’s hard to include this kind of tools in their daily work, having to change their methods.
Let’s take my mother as an example. She is a college math teacher who started giving classes years and years ago when there was no Gmail, college online platforms or good internet connection. With the years she had to learn, by herself and with my help, new ways of improving classes, sending mails, create meetings and editing PDFs.
The digital tools have helped us a lot during the years, imagine COVID time without them, all students would have struggled to keep up with the lessons, or people would have put their health to risk by going to the office. As everything in life, it is good to keep a balance: digital tools are really helpful and useful, but we still have to maintain face to face work. Don’t you hate talking to a bot when you have a problem with a delivery and would rather be helped by a real person? In that simple question remains the importance of good balance, because digital tools are great but we are still social people who sometimes need a bit more humanity than a fast answering machine.
Author : Sofia Bernard